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can't get it to work

can't get it to work

Postby ballboy2412 » 13 Apr 2011 12:56

Just uploaded the directories and files and then tried to run installer.php and get the following page "The website cannot display the page" HTTP 500

I've checked permissions etc... directory and files set at 777, tried 755

any advice please...
ballboy2412
 
Posts: 3
Joined: 07 Apr 2011 17:29

Re: can't get it to work

Postby GreenbarnWeb » 13 Apr 2011 16:35

Hi
If you look at the server logs it should give you an indication of the problem.
Have you tried the 755 permission on all the public and private directories?
Howard Galpin
http://www.greenbarnweb.com
http://www.clickcartpro.co.uk - UK Customised version
http://www.clickcartpro.eu.com - European Customised version
GreenbarnWeb
Site Admin
 
Posts: 1155
Joined: 29 Jul 2009 10:58

Re: can't get it to work

Postby ballboy2412 » 14 Apr 2011 19:26

I have tried 755 for both.

Logs are showing the following.


GET /xcs/installer.php - 500 411 - Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729)

GET /xcs/installer.php - 500 411 - Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729)

GET /xcs/installer.php - 500 411 - Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729)

GET /xcs/installer.php - 500 411 - Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729)

GET /xcs/installer.php - 500 411 - Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729)

GET /xcs/installer.php - 500 411 - Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729)
ballboy2412
 
Posts: 3
Joined: 07 Apr 2011 17:29

Re: can't get it to work

Postby GreenbarnWeb » 15 Apr 2011 08:31

Hi
It sounds like PHP is disabled on your server; try a simple php file to test your server.
Phphello.php
Containing:
Code: Select all
<?php
     print 'hello';
?>

Phpinfo.php
Containing:
Code: Select all
<?php
     print phpinfo();
?>
Howard Galpin
http://www.greenbarnweb.com
http://www.clickcartpro.co.uk - UK Customised version
http://www.clickcartpro.eu.com - European Customised version
GreenbarnWeb
Site Admin
 
Posts: 1155
Joined: 29 Jul 2009 10:58


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