Questions about back office

[franpal2000]

Hi everyone

I have built a site in CCP and have a few issues with limitations in the back office. I was wondering if anyone could help to answer these questions for us:

1) when exporting the gbu0_prod database there is no way of knowing who has paid for their items and who hasn't. Is there another database we can export that will enable the packing department to know which items are ready for packing and which are pending payment?

2) Can we change the databases so that they can be exported in order of the order number? This is so that if we work up to a certain order number the day before we know where to start the next day

3) If someone places an order for more than one item they come up with different order numbers - is there anyway these can be shown in the back office together?

4) When do items that have been paid for leave the 'pending payment' status on the manage online products orders pending etc page? Is there an easy way to tell which items have been paid for and which have not?

If anyone could shed any light on this that would be fantastic

Many thanks

Fran

[GreenbarnWeb]

Hi Fran,
I’m a little confused by your questions, the gbu0_prod is not anything to do with the orders and you have the batch shipping module which has built in picking list functionality.

[franpal2000]

Hi Howard can you please tell me how to access this picking list and does it show what orders have been paid for and which not?

Many thanks

Fran

[GreenbarnWeb]

Hi Fran,

Goto the batch shipping screen:
Home > ClickCartPro XCS > Advanced Commerce: Batch Shipping and Labels > Batch Ship

Click the link at the top of the page:
Click Here, To batch print the packing list (New Window).

This will open a new window with all the order that have been paid for packing list which you can print out, since the last time you opened the window.