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Callback Failure WorldPay

Re: Callback Failure WorldPay

Postby GreenbarnWeb » 03 Mar 2011 08:26

Hi Alan,
It sounds like the problem is with your web host, they seem to allow emails to be sent from email address from your domain (ie the customer receives the order conformation email), but other emails are blocked (so the store owner does not receive the order emails).
You need to contact your web host to get that fixed.
Howard Galpin
http://www.greenbarnweb.com
http://www.clickcartpro.co.uk - UK Customised version
http://www.clickcartpro.eu.com - European Customised version
GreenbarnWeb
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Re: Callback Failure WorldPay

Postby Newalan » 03 Mar 2011 11:33

GreenbarnWeb wrote:Hi Alan,
It sounds like the problem is with your web host, they seem to allow emails to be sent from email address from your domain (ie the customer receives the order conformation email), but other emails are blocked (so the store owner does not receive the order emails).
You need to contact your web host to get that fixed.

The only fly in the ointment is that the other two CCP51 sites that do not have callback problems are hosted on the same server??

Alan
Newalan
 
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Joined: 16 Jul 2010 17:02

Re: Callback Failure WorldPay

Postby GreenbarnWeb » 04 Mar 2011 15:08

Hi Alan,
Assuming you are using the same emails setting for both, then the problem is still down to your web host.
CCP51 uses Perl and CCP XCS uses PHP, so you need to get your web server people to fix the PHP configuration so it will allow you to send emails like you do in perl.
Howard Galpin
http://www.greenbarnweb.com
http://www.clickcartpro.co.uk - UK Customised version
http://www.clickcartpro.eu.com - European Customised version
GreenbarnWeb
Site Admin
 
Posts: 1153
Joined: 29 Jul 2009 10:58

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